Privacy Policy for Willow Women's Center

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Effective Date: January 1, 2024

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At Willow Women's Center, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.willowwomenscenter.com ("the Website"). By accessing or using the Website, you consent to the practices outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information when you visit our Website:

- Personal Identifiable Information (PII): This includes your name, email address, phone number, and any other information you provide when filling out forms, making inquiries, or scheduling appointments.
- Non-Personal Information: This includes data such as browser type, device type, operating system, IP address, and browsing behavior on the Website.
- Health Information: If you choose to submit health-related information for services provided by Willow Women's Center, we will handle that information in accordance with applicable healthcare privacy laws, such as HIPAA (Health Insurance Portability and Accountability Act).

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

- To provide you with healthcare services, including appointment scheduling and communications related to your care.
- To respond to inquiries and customer service requests.
- To improve the functionality and user experience of the Website.
- To send you relevant information regarding your services or updates from Willow Women's Center.
- To comply with legal obligations, including healthcare regulations and applicable laws.

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3. Sharing Your Information

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

- Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf (e.g., payment processors, hosting providers, email services). These vendors are required to protect your information and only use it as necessary to provide their services.
- Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a subpoena, court order, or government request.
- Health-Related Information: If you submit health-related information through the Website, we will ensure that such information is handled in accordance with HIPAA or other applicable healthcare privacy laws.

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4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to collect information about how you interact with our content. Cookies are small text files placed on your device that help improve your user experience by:

- Remembering your preferences.
- Analyzing website traffic and user behavior.

You can manage cookie settings through your browser preferences. However, please note that disabling cookies may affect the functionality of certain features on the Website.

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5. Data Security

We implement reasonable technical, physical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we update or correct your information if it is inaccurate.
- Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal or medical record retention purposes).
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

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7. Third-Party Links

Our Website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action to remove it.

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9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Willow Women's Center 
   Email: vikkie@willowwomenscenter.com  
   Phone: 724-854-9455 
   Address: 295 N. Kerrwood Drive, Suite 106, Hermitage, PA 16148

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